FAQs
We are on a mission to change how people shop. We want to do everything possible to get you to join the revolution... One Rental at a time. If the below isn't answering what you wereĀ hoping to find outĀ then please contact us using the form below, or by emailing us on hello@theragrevolution.comĀ
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Is There Somewhere I can go to Try On Before I Rent?
Yes, we have a Try on Service based in Maynooth, Co. Kildare where you can make an appointment to try on a style. This is ā¬15 & redeemable against your booking if placed that day.
If you have a particular item in mind that you want to try on, please let us know when booking your appointment so we can do our best to ensure it is available.
I Do Not Live Near Maynooth, How Can I Try On?
Our AT HOME Try On would suit you perfectly.
Please contact us to ensure the item is available; once we confirm this with you we will ask you to proceed with booking via the website, so we can gather your address etc. The ā¬20 fee is redeemable if booked that day. Please ensure to add shipping so we can post.
https://theragrevolution.com/products/try?_pos=1&_psq=try&_ss=e&_v=1.0
How Long Can I Rent an Item for?
We have a rental period of 3 / 7 / 14 days.
However, if you require a different rental period, please reach out and we can see what we can do.
Do I Need to Clean The Style(s) Before Returning?
No, please don't.
Regardless of the stain, we ask that you return to us without attempting any cleaning.
Anything you do, even if in good faith, may impact the professional cleaning of the item, & may result in damage / loss charges to you as a result.
What Happens if I am Late Returning my Rental?
If the rented product is not returned within the rental period there will be a late penalty fee of ā¬50 per day. We reserve the right to charge this to the payment card or other payment methods provided and stored in your customer account or at the time of checkout.Ā
Can I Cancel My Booking?
We ask that you cancel your order a minimum of 10 days prior to your rental start date to avail of your full refund. Anything cancelled up to 5 days, can be offered a credit note.Ā
Orders cancelled later than 5 days before your rental start date will be charged in full; without refund or credit notes.
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