Shipping policy

Dress Return -

Please follow the below instructions to get your return label, add to the parcel and drop off at your local pickup point in a timely manner to avoid late fees. 

Example timeframe: If you booked for a Friday on a 3-day rental, you would need to arrange the pickup before 10.00 am on Monday. For bank holidays this would be 10.00 am on the Tuesday after the bank holiday.

Please follow this link to the Returns portal with DPD. DPD Ireland > Returns 

From here, go to 'Continue as guest' and please select 'Rag Revolution' from the retailer dropdown. 

Proceed to filling out the basic information and it will generate a label for you. 

Please print off the label, seal your rental safely in the packaging it arrived in.

Place the label provided to you on the parcel & drop off at your local pickup shop. 

We will let you know when we receive the parcel back. 

LATE FEES

Customers are responsible for ensuring items are scheduled and returned on time. Failure to return on time will result in late fees. 

The rental period of products acquired from the Rag Revolution is 3 / 7 / 14 days from the date of the booking plus a 1-day grace period. 

If the rented product is not returned within the rental period there will be a late penalty fee of €50 per day. We reserve the right to charge this to the payment card or other payment methods provided and stored in your customer account or at the time of checkout. 

You agree to pay such late fees, up to an amount not to exceed 100% of the Retail Value plus applicable sales tax and rental fee by renting with Rag Revolution. 

If you have not returned a Product within 10 days after the return date for the Product, your late return will be considered a non-return, and Rag Revolution will charge your payment card the maximum late fee set (100% of the product retail value when new) on top of what late late fees may have already been paid, plus applicable sales tax. You can visit our Terms and Conditions for more on this.  

Terms & Conditions between customers and the Rag Revolution website (theragrevolution.com) outlined are specific terms and conditions of the Rag Revolution’s service agreement with customers. These terms apply to online rentals and sales of products. By signing up and purchasing on www.theragrevolution.com you agree to these terms. 

If you have any questions, reply to this email or contact us at teamragrev@theragrevolution.com